Terms & Conditions
Free 20 Minute Discovery Coaching Session
Kate's availability for 1-1 session times is very limited. For this reason, she asks that you are fully committed to showing up on time and being 100% present and authentic for your session together.
It is also important that you have downloaded the Zoom app (HERE), before your session.
Your calendar should have already made the necessary time adjustments based on your time-zone, however, please double-check that you have noted down the correct time for your session.
If you do not show up for your free call, then you will be offered the opportunity to reschedule once, at no cost.
After this, Kate's regular coaching fee will apply.
Paid Coaching Sessions - Payments & Refunds
Full payment is due at time of booking and can be made with a credit card, PayPal. or bank transfer. Session prices are in AUD, but the equivalent value will be deducted in your own currency if you are booking from overseas.
Please check current exchange rates (HERE) for daily currency rates.
COOLING OFF PERIOD
We understand that investing in your professional and personal growth can be financially significant. That's why we offer a 3 day cooling off period for all paid coaching bookings. If you change your mind after booking a coaching session, please contact us in writing within 72 hours (3 days) of making your booking and we will happily issue you an immediate and full refund. We do not issue refunds after the cooling off period has passed.
REFUNDS & CREDIT
If something unforeseen happens and you need to cancel or reschedule your session, you can do this up to 24 hours before your session time. Your payment will be kept in credit for up to 6 months to be used towards another appointment.
Cancellations made within 24 hours of the appointment time and no-shows are strictly non-refundable and
no credit is given.
A Note About Effort From Kate...
I value full transparency in my businesses. For this reason, I would like to emphasis how important YOUR energy and effort is in achieving the life-changing results you dream of! I make no promises and do not guarantee results, because the alchemy is out of my hands. Only YOU are the master of your own magic!
You would not hire a personal trainer and expect to get fit by watching them lift the weights for you.
Similarly, I can provide you with insight, tools, strategies, support and advice - but I can't do the work for you.
The first rule of life is... you get out what you put in. Law of attraction 101.
The more you give to this process, the more you will receive from our time together.
I promise I will do my absolute best to help you find the light within yourself, so you can achieve the healing
and success you desire (and deserve!). The heavy lifting, however, is up to you!